privacy policy
Introduction
RUNITUP LTD. are committed to safeguarding your online privacy. To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers as well as from certain third parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a responsible manner. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws.
We have posted this Privacy Policy on our website to let you know what kind of information we collect, the purposes for which we collect and use the information, how it is handled, with whom it may be shared, and what choices you have regarding our use of your information.
If you are a consumer in the United Kingdom (“UK”), European Economic Area ("EEA") or Switzerland, this privacy policy explains how we process your personal data when you shop on our website, register for and attend events, enter competitions, give aways and/or other promotions, engage with us on social media and interact with us.
You may contact RUNITUP LTD. at any time hello@runitupgymwear.com with any privacy questions or concerns and to see the personal information you have given us or to request correction.
This Privacy Policy applies to the website www.runitupgymwear.com owned by RUNITUP LTD.
By using www.runitupgymwear.com or through registration on the website, you entrust your personal data to RUNITUP LTD. and grant us permission to process your personal data that you have provided to us in accordance with the provisions of this Privacy Policy.
You can jump to specific areas of our Privacy Policy by scrolling to our specific headings or you can read our full Privacy Policy. For more information about our use of cookies and similar technology, please refer to our Cookie Policy.
Who we are?
RUNITUP LTD. (collectively, "RUNITUP," "we," or "us") are the data controllers for the personal data we process about you.
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer by emailing customer service at customerservice@runitupgymwear.com and write DPO as subject matter.
What information do we collect?
In this Privacy Policy, "personal data" means any information about an individual whose identity is apparent or can be ascertained, directly or indirectly.
We collect personal data from you in connection with your access to and use of our websites and your online purchases of our products or services, or if you provide us with personal data through other channels or media, such as social media or an event registration service. In particular, we collect personal data directly from you in connection with the following activities:
· Registering for an account or filling in forms on our websites (this includes information you provide when you request additional information about our products or services or sign up to receive our e-mail newsletters, marketing messages or other promotional material.
· Interacting with us on social media, such as by tagging us and/or our products, or permitting us to follow your social media profile;
· Purchasing any product or service from us;
· Providing product feedback or making other submissions to us;
· Requesting information or assistance from us, including correspondence with our customer service team and through social media;
· Responding to surveys or requests for opinions, feedback and preferences regarding our products and services;
· Participating in or registering for events, consumer contests, give aways and other promotions;
· Using other features of our websites that may be offered from time to time, which may require such information in order to utilise the feature.
We collect the following types of personal data in connection with the activities described above: your name, username, password, e-mail address, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences and any other personal data that you choose to include in your profile or in other communications with us.
When you access and use our websites, we also automatically collect data, including personal data, using cookies, pixels and local storage. The data we automatically collect includes your IP address, browser type, access times, pages viewed, the frequency of your visits to our websites, the routes by which you access our websites, and your use of any hyperlinks available on our websites. This helps us to provide you with a good experience when you browse our websites and allows us to improve our websites. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy
You may have the option to link your social media account to our social media account (such as on Facebook or Instagram). If you do link your social media account to our social media account, the social media service may share certain data about you and your activities with us in accordance with their privacy policies and your privacy settings on their services. If we receive data about you in this manner, we combine that data with the personal data we collect directly from you.
Find out more about these here:
https://www.facebook.com/about/privacy/
http://twitter.com/privacy
http://www.google.com/intl/en-GB/policies/privacy/
https://help.instagram.com/519522125107875/?helpref=uf_share
How do we use personal information?
We use your personal data to respond your requests, conduct your requested transactions, maintain and customize your account and our interactions with you and provide, maintain and improve our products and services. The specific purposes for which we process your personal data are set out below:
· To administer your online account and profile (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our website);
· To provide products and services to you, which includes processing payments, sending notifications related to your purchases, and processing exchanges and returns (the legal basis for this processing is the performance of the purchase agreement between you and RUNITUP LTD.);
· To conduct or administer events, contests, prize draws, give aways or other promotions in which you have participated (the legal basis for this processing is the performance of the agreement between you and RUNITUP LTD. related to such contests, prize draws, give aways or other promotions);
· To respond to any communications from you, including to troubleshoot problems with our website (the legal basis for this processing is our legitimate interest in providing you with a functional website);
· To analyse your use of and customise your experience on our websites (the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our websites);
· To develop and manage RUNITUP LTD.’s business and operations (the legal basis for this processing is our legitimate interest in understanding shopping behaviour, improving our selection of products and services, and exploring ways to develop and enhance our business);
· To measure your social media engagement with our brand (the legal basis for this processing is our legitimate interest in understanding the efficacy of our marketing strategies);
· To detect, investigate and prevent fraudulent transactions, error, negligence, breach of contract, and other illegal activities and protect against harm to the rights, property or safety of RUNITUP LTD. and our users, customers, employees or the public, including by using video surveillance systems (the legal basis for this processing is our legitimate interest in preventing fraud, error, negligence, contractual breach and other illegal activities and protecting and securing our premises, customers, employees and the public);
· To comply with our legal obligations, including our tax obligations, those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions (the legal basis for this processing is compliance with our legal obligations under laws in the EEA and Switzerland related to, for instance, taxation, money-laundering and terrorism financing and consumer protection law);
· To offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties (the legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so).
What legal basis do we have for processing personal data?
Where we need to comply with a legal obligation which applies to us, for example complying with laws relating to the sale of products to consumers or complying with data protection laws.
We may in limited circumstances process sensitive special category personal information about you (for example personal information revealing racial or ethnic origin, religious or philosophical beliefs, or data concerning health). We will also need to have one or more of the following legal bases for using your personal information:
Where we have your explicit consent to do so.
Where it is necessary for us to comply with our obligations in the field of employment law, social security law and social protection law.
Where we need to protect your vital interests.
When exercising or defending legal claims, whether those claims are by us or against us.
When do we share personal data?
We do not share personal data about you with third parties except as follows:
a. Our affiliates and subsidiaries. We disclose your personal data to our holding company, subsidiaries and affiliates, connected to RUNITUP LTD. for the purposes described in the “How do we use personal information?” section ABOVE.
b. Our Service Providers. We share personal data with third parties that perform services for us, including customer support, web hosting, information technology, payment processing, product fulfilment, fraud control, direct mail and email distribution, contest, event, sweepstakes and promotion administration, and analytics services. We only share with service providers the personal data that they need to perform services for us.
c. Corporate Transactions. Personal data may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation or financing involving RUNITUP LTD.
d. Professional Advisors. We share personal data with our legal, financial, insurance and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of all or part of lululemon’s business or operations.
e. Compliance with Law. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including requests from authorities), to respond to claims (including inquiries by you in connection with your purchases from www.runitupgymwear.com), or to protect the rights, property or personal safety of RUNITUP LTD., our users, employees or the public.
f. Consent. We share personal data with third parties when we have your consent to do so. For example, if you decide to participate in certain interactive areas or features of our websites, such as creating a public profile and posting your goals, you consent to the disclosure of this information to other users of our websites.
g. Third Party Advertising partners. we may share personal data we collect, including about your usage of the applications and services, with our advertising partners so that they can better target and/ or personalise advertisements displayed within any lululemon service, on another website or any application used by you. Some of our third-party advertising partners act either as joint controllers of your personal data along with RUNITUP LTD. or as independent data controllers, and so will handle shared data under the terms of their own privacy policies. This means that we provide you with information in this privacy policy, but you should contact of the relevant third party if you want to exercise your data protection rights relating to the data that has been shared. Further information, including how the third party enables you to exercise your data protection rights, and subsequently processes your information, can be found in that third party’s privacy policy
How do we secure personal data?
RUNITUP LTD. will process all data in line with policy procedures and any information you share with us will be handled with the strict procedures and security features we have in place. However please note that using the internet to send information can never be completely and utterly secure. Although we will always do our best to protect your data, we cannot guarantee the security of your data that you send to our websites and mobile apps. You send it at your own risk
How long do we keep your personal data for?
The information, including but not limited to personal data detected with the tools mentioned in “What information do we collect?” will only be stored on servers for the following purposes: statistical analyses, improvement of our website and the prevention or detection of fraud or abuse of our website.
Credit and debit card information is used only for payment processing and fraud prevention. Credit and debit card information is not used for any other purpose by RUNITUP LTD. And will not be kept longer than necessary for providing the services.
We will hold your personal information for the duration of your relationship with us and then usually for a further period. Where you are a customer, this will usually be for a period of up to 4 years after you last purchased or ordered any products or services from us or last used our apps.
Your rights in relation to personal data
Subject to certain limitations and exceptions, you have the following legal rights regarding our processing of your personal data:
· A right to obtain information: You have the right to request information about how we process your personal data.
· A right of access: You have the right to request access to, or a copy of, the personal data we process about you.
· A right of rectification: You have the right to request that we correct or supplement inaccurate or incomplete personal data we process about you.
· A right of erasure: You have the right to request that we delete personal data about you.
· A right to restriction of processing: You have the right to request that we restrict processing of your personal data, so that we can store such data but not otherwise process it.
· A right to data portability: In certain circumstances, you have the right to request that we provide the personal data which you provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit such data to another controller without hindrance from RUNITUP LTD.
· A right to object to processing: You have the right to request that we stop processing personal data about you. For example, when your personal data is processed for email marketing purposes, you have the right to object to such processing at any time by clicking on the “unsubscribe” link at the bottom of such marketing communications.
· A right to revoke your consent: When our processing is based on your consent, you have the right to revoke such consent at any time.
· The right to file a complaint: You have the right to file a complaint regarding our data protection practices with a supervisory authority. You can do so by contacting your country’s supervisory authority.
If you would like to exercise any of these rights or if you have any questions or enquiries relating to our privacy practices or procedures, you may write to the Privacy Officer customerservice@runitupgymwear.com
How to contact us?
If you have any questions, comments or concerns concerning this Privacy Policy or about our handling of personal information relating to you, please email us on customerservice@runitupgymwear.com
Use of cookies
A cookie is a small text file that is downloaded onto your device such as computer or smartphone when you access our website. When we say “cookie” we mean cookies and similar online tracing technologies. This covers any means we use to store information, or access information stored on your device, including:
first- and third-party cookies,
fingerprinting technologies,
tracking pixels and plug-ins, including technologies those from third parties
other tracing technologies.
We use cookies in order to make our website work, or work more efficiently, as well as to provide information to us and to any third-party provider about your past, present and future activities on the internet, including your website browsing history, clicks and “likes”.
All cookies have an owner which tells you who the cookie belongs to. The owner is the domain specified in the cookie. Whenever you visit our website, we place cookies onto your device for different reasons. Such cookies are called “first-party” cookies, whereas cookies set by a different owner such as social media platforms or ad network/ad tech providers, are called “third-party” cookies.